Zelle is a platform that offers an innovative way to make payments. All two people need to send / receive money immediately are Zelle accounts. The transfer takes place almost instantly, which is the main selling point of the service.
As is the case with all platforms that deal with money transactions, it pays to know how it all works and what you need to do to make sure your money is as safe as possible. This protective measure means that you should periodically review all Zelle transactions to ensure that there are no unknown transfers. This article explains how to view your Zelle transactions and provides useful information about them. Let’s get started.
Viewing all your Zelle transactions
With Zelle, you can view your transactions at any time. however, you cannot view Zelle transactions in the app or website. To view all your transfers, you have to visit each bank you use with Zelle and see the transactions there. This requirement is the reason why, before contacting support for, for example, suspicious activity, you should always log into the corresponding bank account and verify the transactions first. This way, not only can you be sure that you haven’t just forgotten a transfer, but you can also avoid having to go back and forth with Zelle technical support as they will ask you for a capture of. transaction screen.
To view your Zelle transaction history, follow these steps:
- Open your mobile banking app or online account and sign in.
- Move towards “Send money with Zelle®. “
- Click on “Activity.”
- Under the display option, select “Past. “
The above steps provide a list of all Zelle transactions processed by that particular bank. Repeat the steps for each bank involved with your account. Having concrete testimony for suspicious transactions is vital.
As you can see, for the most part, Zelle works like and delivers what most financial institutions do. However, it allows you to make immediate payments, which not all banks do or guarantee. While Zelle is a brilliant service that brings something new to the table, care should be taken when using it and remember to keep safety in mind.
Are you using Zelle? Does your bank support it? Please feel free to ask questions or share tips regarding Zelle in the comments section below.
Where can I find Zelle?
As mentioned before, the main point of Zelle is to allow you to send / receive almost instant payments using a simple and progressive app. The only condition here is that you and the person you are transacting with are on Zelle.
You can to be on Zelle either by using a bank that offers Zelle, or by using it as a stand-alone service. Almost 100 financial institutions around the world currently support Zelle – your bank probably does too. Use your bank’s dedicated app to sign up for Zelle, then link Zelle to your debit card or bank account. On the other hand, if your bank doesn’t offer Zelle, you can still use the standalone app and link it directly to your debit card.
How fast is it?
Okay, so Zelle is relatively quick. But how fast is it? As its two main characteristics, effectiveness and efficiency, are the pillars of Zelle, payments are, in most cases, completely instantaneous. Alternatively, they take a few minutes – but this is very rare. In general, this is a good thing, but the speed at which payments are processed is another reason to be careful with on-the-spot verification. Check all the information and the amount of money three times before you hit send.
Make sure to verify the recipient’s email address and phone number, not just for legitimacy. Zelle uses the person’s email address and phone number to identify them. If the email address and phone number provided on their Zelle account is wrong, it could cause problems that you want to avoid.
How much should I pay ?
If your bank supports Zelle and you want to access it through the bank, the bank in question sets the fees rather than using a standalone app. That said, with most banks the app is mostly free – sign up, send / receive requests, and send / receive funds. Of course, check the fees before you decide to use Zelle through a particular financial institution.
Alternatively, if you opt to use Zelle as a standalone app, there are no fees for signing up or sending / receiving money / requests.
How much can I send?
The amount of money you can send depends on the bank / bank account / card you use. As with fees, banks set maximum sending limits. If you are using the standalone app, check with your debit card issuer for limitations.
What if I send the wrong amount or to the wrong person?
According to Zelle, “The payment is irrevocable. Once this payment has been made, you cannot recover it. Yes, that means there is no guaranteed way to get your money back once you send it. The only way to try to get your money back is to contact the actual recipient and hope for the best.
Some people don’t agree with Zelle’s policy, but it’s going to stay that way for now. Zelle is a P2P service and like most P2P payment services, there is no guarantee that you will be able to get the money you accidentally sent back.
Am I protected against fraud, theft, loss and other threats?
First and foremost, Zelle does not offer any protection program for transacting with people you don’t know, just like any other financial institution. This situation means that the use of Zelle is only recommended with people with whom you have already transacted outside the platform and with people that you know personally.
That said, if an unauthorized person uses Zelle or if your bank account is hacked, you should be reimbursed by the bank / debit card issuer. This process can take up to 10 days while the investigation is being conducted, so keep in mind that you likely won’t have access to the amount of money sent during this time. Another thing: the law may not protect you against faulty purchases or scams. Therefore, consider it carefully before you send the money.