Business Editor Gary McDonald
June 18, 2021 1:00 AM
HUNDREDS of customers in Northern Ireland have been affected after the voluntary recall of several contact lens solutions, eyewash stations and eye lubricants after a sterilization manufacturing compliance violation was identified.
Eye care products from brands such as ReNu, Boston, BioTrue, EasySept, Boots and Specsavers are all affected by the recall, which applies worldwide.
Parent company Bausch + Lomb made the decision because it said it could not confirm its bottle supplier’s compliance with the compliance requirements of its sterilization process.
Essentially, this means that it does not know if there are parts of the bottles that have gone through the proper sterilization process.
The company said the risk of infection with these products is low and so far no serious side effects have been recorded as a result.
Customers have been contacted and offered a full refund if they have purchased any of the 13 products named in the recall, which is carried out in Europe, the Middle East, Africa, Russia, Hong Kong and China. .
An affected customer told The Irish News: “I have worn gas permeable contact lenses for over 30 years and have only ever used Bausch + Lomb solutions because they are recognized as the best.
“After receiving a reminder letter, I called Boots in Banbridge and was able to get a full refund for the soak and wash solutions I use.
“But due to B + L’s dominance in the global market for GP lens solutions, there is simply nothing available as an alternative right now, and that poses huge problems for me and I’m sure that many more, because I am now left to soak my lentils overnight in fair water. “
Wayne Watson of Specsavers Banbridge said he has already ordered another GP cleanser and conditioner, which he hopes will be in his store by the middle of next week.