Yobe-based worker Emmanuel Igbhebo told how Quickteller’s deposit service led to his N100,000 going missing on April 28.

Igbhebo told FIJ that he had been banking with Quickteller for years and his Guaranty Trust Bank (GTB) account was linked to it.

Igbhebo also said the missing 100,000 naira was a monthly contribution which he was part of.

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“I am making a monthly contribution of N100,000 to Musa Abubakar, a client of First Bank. On April 28, I sent her the contribution and when I was debited, I just assumed she was gone. But two days after little Sallah, when I didn’t hear from the receiver, I called him and he told me he hadn’t received it,” he said.

Igbhebo transaction failed

Igbhebo told FIJ he contacted Quickteller to confirm the status of the deal, but was told it was unsuccessful. He said that when he contacted GTB, they also claimed that it was not successful.

“GTB told me to send my debit alert and I did. We also visited the nearest First Bank branch in Yobe, where I reside, to check if Musa had received the money. the bank, we used the transaction reference to track the missing 100,000 naira, but it showed that the transaction was unsuccessful,” he said.

One of Igbhebo’s complaints to banks

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Igbhebo told FIJ that he also contacted First Bank via email but received no response from them.

The Yobe-based worker said Quickteller told him they had contacted First Bank to find a solution to the problem, but the bank refused to respond.

“GTBank on their side asked me to
submit an account statement for that period, which I did. Till date, I haven’t heard of any of them. I even had to stop using Quickteller after the problem,” he said.

FIJ made several calls to Quickteller, GTB and First Bank, but they received no response. Emails sent to them had also not been answered at press time.